Privacy Policy

This Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of Personal Data and other information by NGO Fly by VakilKaro (“Company,” “We,” “Us,” or “Our”) in relation to your access and use of the NGO Management Software (“Software”), whether through desktop, web, or mobile applications (collectively, the “Services”).

By accessing or using the Services, you (“You,” “Your,” “User,” or “Subscriber”) expressly acknowledge that you have read, understood, and agree to be bound by this Policy.

2.1 Information You Provide

• Registration data, including name, address, phone number, email and organization details
• Account credentials and authentication data
• Content submitted through the Software, including beneficiary records, transaction data and documents
• Communications and correspondence

2.2 Information Collected Automatically

• Log and usage data, including IP address, device identifiers, browser type, access times and pages viewed
• Cookies, beacons and similar tracking technologies
• Device information, including operating system and hardware model

2.3 Information from Third Parties

• Data received from payment processors, integrations or third-party platforms

• Perform our contractual obligations to You
• Comply with legal obligations
• Protect vital interests
• Pursue our legitimate interests, including improving Services and fraud prevention
• Where required, process information based on your consent

• Account creation, authentication and management
• Provision, operation and maintenance of the Services
• Processing transactions and managing subscriptions
• Responding to inquiries, requests and support tickets
• Sending administrative communications and notices
• Personalizing content and user experience
• Conducting data analysis and service improvement
• Enforcing contractual terms and policies
• Complying with Applicable Law, including regulatory audits

We do not sell your Personal Data.

With Service Providers

Trusted vendors performing services on our behalf under contractual obligations of confidentiality.

Legal Compliance

To comply with Applicable Law, legal process, governmental request or regulatory obligations.

Business Transfers

In connection with a merger, acquisition or sale of all or part of our business.

Protection of Rights

To enforce agreements and protect the Services, our rights, property, safety, Users and third parties.

With Your Consent

Where you have explicitly authorized such disclosure.

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, including:

• Compliance with legal, regulatory, accounting or reporting obligations
• Enforcement of our agreements
• Resolving disputes

Upon expiry of the retention period, Personal Data will be securely deleted or anonymized.

• Encryption of data at rest and in transit
• Access controls and authentication procedures
• Regular security assessments and monitoring
• Incident response plans

No method of transmission over the Internet or storage is completely secure. You acknowledge and accept this inherent risk.

If you are located outside India, your information may be transferred to and processed in India or other jurisdictions. By using the Services, you consent to such cross-border transfers in accordance with this Policy and Applicable Law.

Subject to Applicable Law, you may have the right to:

• Access and obtain a copy of your Personal Data
• Rectify inaccuracies or update incomplete information
• Request erasure of your Personal Data
• Restrict or object to Processing under certain circumstances
• Withdraw consent where Processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact: Support@Ngoking.in. We reserve the right to verify your identity before processing any request.

We use cookies and similar technologies to:

• Enable essential features
• Analyze usage and performance
• Personalize your experience

You can manage preferences through your browser settings. Disabling cookies may limit the functionality of the Services.

The Services may contain links to third-party websites or resources. We do not control and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing Personal Data.

The Services are not directed to individuals under 18. We do not knowingly collect Personal Data from children.

If you believe that a child has provided us with Personal Data, please contact us, and we will take appropriate measures to remove such data.

We reserve the right to amend this Policy at any time. We will notify you of material changes by posting the updated Policy on our website or within the Software, with the effective date indicated.

Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.

If you have questions or concerns about this Policy or our privacy practices, you may contact us at: